Terms and Conditions
The term Zokoko Wholesale Pty Ltd, ‘Zokoko’, ‘us’ or ‘we’ refers to the owner of the website whose registered office is Unit 3 / 84 – 90 Old Bathurst Road Emu Heights NSW 2750. Our Australian Business Number is 60 166 196 283. The term ‘you’ refers to the user or viewer of our website.
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.
We only accept credit card payment. We accept Visa and Mastercard. We do not accept Amex. You will receive an email confirmation of your order, an email confirmation when your order is shipped and your receipt will be delivered with the goods.
Placing an order alone does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
We currently ship within Australia. For shipping within Australia we use Express Post. We charge for shipping by total weight or volume of your order.
We will normally despatch your order to you within 3 working days. We deliver to certain destinations by courier. This requires a signature. Please ensure that the name and address you provide is correct and that delivery to the recipient is possible. We cannot accept any liability for late or failed delivery if we are given incorrect or inadequate information. This is not guaranteed and we cannot accept responsibility for late deliveries as a result of the failure of the delivery service.
Please note: If the recipient or a person able to accept the delivery of the products is absent, the carrier will leave a notification of the delivery at the delivery address indicated by the customer asking him to claim the products. Under no circumstances can we be held responsible for any damage to the products resulting from their late recovery from the carrier.
Any damage or loss in transit must be pointed out in writing when signing the delivery notice in the presence of the delivery person. We cannot claim against a carrier unless these precautions are taken. We always recommend writing “unexamined” on the delivery note if you do not have time to fully check the state of the parcel there and then.
We do not dispatch, nor deliver on Fridays, Saturdays or Sundays. We advise against deliveries when temperatures are higher than 28 degrees centigrade. We have no control over temperatures during deliveries and so we cannot accept responsibility for any chocolate deliveries that have been heat damaged. Read our terms and conditions before placing your order. Goods and Services Tax Charges of 10% where applicable is included in our selling prices.
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics.
Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without Zokoko Wholesale Pty Ltd’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of New South Wales, Australia.